I would like to comment on a product that I purchased in a retail store in Denmark.
I have a Samsonite product and I have a question.
I would like to order a spare part.
Please read our section on keys, locks & spare parts in our FAQ.
I would like to contact sales for a product offer (including B2B).
I would like to contact customer service regarding my online order.
Contact Customer service
Thank you for contacting us. Our Customer Service team will reply to you as soon as possible.
Office Hours :
Monday-Friday : 8.15 AM till 12 AM - 1 PM till 5.30 PM (GMT+1)
Please mention your order number or account number that you received while placing an order.
Q: Can I order a product that is not offered online?
A: No, not at this moment.
Q: When will my order arrive?
A: Please login into your account center
to see the shipper's tracking number.
Q: How do I return my suitcase?
A: Please go to our Shipping and Returns
for detailed instructions.