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I would like to comment on a product that I purchased in a retail store in Denmark.

I have a Samsonite product and I have a question.


We recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. While any qualified luggage repair facility can care for your luggage, only Samsonite Authorized Repair Centers are authorized to do warranty repair work. To locate the nearest Repair Centre, please click here.
Please read our section on repairs on the FAQ section for detailed instructions.

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I would like to order a spare part.

Please read our section on keys, locks & spare parts in our FAQ.

Jeg vil gerne i kontakt med salgsafdeling med henblik på et tilbud (B2B).

Kontakt os pr. e-mail:

?: Hvor kan jeg finde hele kataloget?
S: Du kan downloade den sidste nye udgave af kataloget her.

Jeg vil gerne i kontakt med kundeservice angående med online bestilling.

Kontakt kundeservice

Office Hours :
Monday-Friday : 8.15 AM till 12 AM - 1 PM till 5.30 PM (GMT+1)
Please mention your order number or account number that you received while placing an order.

Q: Can I order a product that is not offered online?
A: No, not at this moment.
Q: When will my order arrive?
A: Please login into your account center to see the shipper's tracking number.
Q: How do I return my suitcase?
A: Please go to our Shipping and Returns for detailed instructions.